FAQ

Inspired by Culture. Designed for Confidence.

Frequently asked questions

Have questions about shopping with Ankarated Melo’s Closet? Our FAQ section provides answers to everything you need to know about our products, sizing, orders, payments, shipping, returns, exchanges, and customer support. Whether you’re shopping for the first time or are a returning customer, you’ll find helpful information to make your experience smooth and hassle-free. If you need further assistance, our support team is always ready to help.

What is Ankarated Melo's Closet?

Ankarated Melo’s Closet is an online store offering a range of stylish and authentic African fashion items, including Dashiki shirts, dresses, bucket hats, kimonos, and accessories like belts, headwraps, flaps, and scrunchies.

Where are you located?

We are an online store. However, for inquiries or pickups, please contact us at info@ankaratedmelo.co.ke

Do you deliver?

Yes! We deliver locally. Delivery timelines and fees depend on your location.

Do you offer custom designs or sizes?

Absolutely! If you are looking for a custom fit or unique design, contact us with your measurements and preferences. Custom orders may take longer to process.

How do I know my size?

We provide a detailed size guide for every product. If you need assistance, feel free to contact us for personalized help.

How can I place an order?

You can place an order by visiting our website and selecting the items you wish to purchase. Add them to your cart and proceed to checkout.

What are your payment options?

We accept the following payment methods:
• M-PESA TILL NO.: 9272611 (MURIGI)
• Bank
– Cooperative bank
– Account Name: MURIGI MELISSA NJERI
– Account No. 011081174043900

How long does shipping take?

Typically, orders will be delivered within 3-5 business days.