Privacy Policy

At Ankarated Melo’s Closet, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how it is used, and your rights regarding your information.

By using our website https://ankaratedmelo.co.ke and making purchases through Ankarated Melo’s Closet, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Identification Information: When you make a purchase or interact with our website, we may collect information such as your name, email address, phone number, billing address, shipping address, and payment details.

Non-personal Identification Information: This includes details such as your IP address, browser type, device type, operating system, and browsing patterns on our site. This helps us to understand how you interact with our website and enhance your shopping experience.

Cookies and Tracking Technologies: We use cookies to track browsing activities, store preferences, and provide a personalized shopping experience. For more information on cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

To Process Orders: Your personal information is used to complete transactions, deliver products, and manage returns or exchanges.

To Communicate with You: We may send you updates about your order, promotional offers, or important updates about our services.

To Improve Our Services: We use non-personal data to analyze trends, track users’ movements around the site, and improve our website’s functionality.

For Marketing Purposes: With your consent, we may send promotional emails or newsletters related to our products and services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist with our operations, such as payment processors, shipping companies, and email service providers.

Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to legal requests from authorities.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes.

Your Rights

You have the right to:

Access and Correct Your Data: You can request to see the personal data we hold about you and update or correct any inaccuracies.

Request Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain certain information.

Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email you receive from us.

To exercise any of these rights, please contact us at info@ankaratedmelo.co.ke.

Data Security

We take the security of your personal information seriously and implement reasonable physical, electronic, and managerial measures to protect it from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed about how we are protecting your information.